I've registered the program but it still says I'm in the evaluation mode...

Submitted by Iqtronics on June 2, 2008 - 2:07pm

I've registered the program but it still says I'm in the evaluation mode or shareware, and also I was trying to go to setup and enter my Mal's cart info but the tab isn't there. I've checked the about tab to see if it has my registration info and it does. What could be the problem? or do I have to download the non-share version from somewhere in the website of xlecom.com?

Please help, Thanks!!

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All fine now...

Submitted by Iqtronics on June 3, 2008 - 1:38am.

I did a couple of tricks but I got it to work now. I found a Excel XP and installed only that from the office XP program hoping it would not crash with the new version of Excel, so far so good. I'm glad I kept my old copy!
Thanks for the help.

RE: I've registered the program but...

Submitted by Sam Raheb on June 2, 2008 - 4:47pm.

I need to know the following before I can figure out what is happening:

  • Your Operating System - i.e. Microsoft® Windows 95, 98, ME, 2000, XP, Vista, or any 2003 Server version
  • Country Version of Microsoft Excel: (Tested in USA or UK versions of Excel only)
  • Software Version of Microsoft Excel  - i.e. Microsoft® Excel 2000, 2002 (XP), or 2003
  • XLEcom version number: The version number can be found in two places on the "Product
    Design    " sheet. (1) In the bottom right corner and (2) by pressing the About button.

Read the System Requirements. If you are using Excel 2007, then this may be the problem.

Sam Raheb
XLEcom Program Developer

Excel 2007 - I've registered the program but...

Submitted by Iqtronics on June 2, 2008 - 7:16pm.

My operating system is XP, my Excel version I believe is USA (well I am in the USA anyway), my Excel version is 2007, my Xlecom version is 5.0.429 which I believed was the latest version when I downloaded it.
I've read the system requirements about Excel 2007 however I did not think I would have any problems because the shareware version opened very good, now that I've purchased it, I still see that it accepted my registration when I filled in the info on the about page although, I could not see what the box was for user name, reg. user and reg. code, there were just 3 blank boxes and I just thought that was a minor flaw because it was the first one that I encounter; Anyway it accepted my registration info and then I preceed to the setup, that's when I noticed that the program still said it was on shareware form.
However, the other program Mal's add to cart let me change the user Id and put my Mal's cart info, but I don't know if I will have any further problems of compatibility or not.
Let me know if I'll be able to download a patch when available sometime in the future

RE: Excel 2007 - I've registered the program but...

Submitted by Sam Raheb on June 2, 2008 - 7:33pm.

I just emailed a registered version of the program using your registration data. I sent it to the email address you have in your website user account.

This is the new updated 5.2 version.

You should run the program using Excel 2000, 2002, or 2003.

Hopefully this will help.

Sam Raheb
XLEcom Program Developer

Do I have to remove the old version?

Submitted by Iqtronics on June 2, 2008 - 7:55pm.

I have two more questions for you.
1) Do I have to remove the old version before the new version is installed.
2) Since I have no other Excel but the new 2007, would you know if it's possible to run two version of Excel on the same computer, a 2003 and the 2007. Has anyone had this problem before and if so how did they over come it?

RE: Do I have to remove the old version?

Submitted by Sam Raheb on June 2, 2008 - 8:23pm.

Answer 1:
See the following page: Upgrading

Answer 2:
If you read the System Requirements, you will see that XLEcom may not be compatable with Excel 2007. XLEcom was developed before Excel 2007 was released. Microsoft made too many changes to Excel 2007 including changes to it's macro functionality.

Microsoft Excel System Requirements (* English version)
 • A full installation of Microsoft® Excel 2000, 2002 (XP), or 2003

You can have two versions of Excel on the same computer. I would recommend installing an older version of Excel onto your computer while keeping Excel 2007 so you can run the XLEcom program.

Personally, I keep a copy of Excel 95, 2000, 2002, and 2003 installed for exactly this reason. My favorite version is Excel 2000.

As Microsoft releases new versions of Excel, they usually keep crippling it by removing programming features due to the fear of people writing viruses. Read the following page for an example: Office 2003 Service Pack 3 (SP3).

Answer 3 - Has anyone had this problem before?:
See the following post: Problems getting XLEcom to work properly in Excel 2007 on Windows Vista 64 and XP

Sam Raheb
XLEcom Program Developer